Encrypt data in transit:
Gateway and NB-IoT ingestion should use secure transport.
Security and data governance
Water data needs infrastructure-grade trust.
QualMeters should protect meter data from the device layer to dashboards and APIs. The platform is specified around encrypted communication, role-based access, tenant separation, audit logs and privacy-aware resident features.
Security and governance
Security principles
Separate tenants:
Each organization sees only its authorized meters, apartments and properties.
Control access:
Roles should define what residents, property managers, municipal users, support teams and administrators can see.
Audit sensitive actions:
Log API access, account changes, device changes and data export activity.
Minimize personal data:
Store only what is needed for the service and resident experience.
Protect comparison features:
Use aggregated peer groups and privacy thresholds before showing benchmark data.
Security and governance
Resident access governance
QR-based access is user-friendly, but production systems should protect against guessing and misuse. Recommended safeguards include rate limiting, temporary access tokens, confirmation of current visible reading, optional resident account creation, property manager-controlled invitations and logging of access attempts.
Security and governance
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